Virtual Quality Improvement Classes
These virtual classes will provide participants with fundamental tools and concepts in Quality Improvement (QI) while providing basic knowledge on understanding the scope of your problem, measuring your efforts, and designing and implementing tests of change. After completing the entire series, participants will be able to begin a successful QI journey or improve a project that was not as successful as anticipated.
Obtain the Fundamentals of Quality Improvement Certificate of Completion
Upon completion of 14 quality improvement courses complete this form. Once program completion is verified, you will receive an electronic certificate of completion within two weeks. This certificate may only be obtained once. Please email WolffLearningA@upmc.edu with any questions about the UPMC Wolff Learning Academy QI Fundamentals Certificate of Completion.
Virtual Quality Improvement Classes
These virtual classes will provide participants with fundamental tools and concepts in Quality Improvement (QI) while providing basic knowledge on understanding the scope of your problem, measuring your efforts, and designing and implementing tests of change. After completing the entire series, participants will be able to begin a successful QI journey or improve a project that was not as successful as anticipated.
Suggested Class Order
When the classes below are taken in order, participants will track the steps of tackling a Quality Improvement project from beginning to end, although you may complete classes individually to suit your project needs.
Principles of Quality and Safety
Storytelling: Making Your QI Presentation Your QI Story
Spreading Your Success: How to Effectively Present to Executive Leadership
Developing Effective Educational Modules
Developing Effective Questionnaires and Survey Procedures for Program Evaluation and Research
Important Registration Note: When you register for a virtual class, there will be only one option for “preferred class date.” This date will be in the future. Select that date and you will have 1 year to access the class content. This date will also appear on your certificate of completion from Wolff Learning Academy.
Quality Improvement Tools, Templates, and Resources
Wolff Learning Academy also offers a collection of tools, templates, and resources for any participant to use that can help make any QI project run smoothly.